FAQs

1. How long does shipping take?

Orders are typically shipped within 24 to 48 hours of placing your order. Delivery time frames vary depending on your location and the shipping service used. On average, you can expect to receive your items within 3 to 8 business days. Please note that there may be delays beyond our control, such as customs or postal delays.

2. What is your return policy?

Unfortunately, we cannot accept returns for this kind of goods such as drink, food, flowers, or plants. Additionally, custom products and personalized items are non-returnable. If you have any concerns about a specific item, please reach out to us for clarification.

3. What should I do if my item is damaged or defective?

If you receive a defective, damaged, or incorrect item, please inspect it upon receipt and contact us immediately. We will evaluate the issue and make it right.

4. How do I track my order?

All orders are shipped with a tracking number, allowing you to track your package every step of the way. You will receive the tracking information once your order has been shipped.

5. How can I contact customer support?

If you have any further questions or need assistance, please don't hesitate to contact us at flavia.ecomm@gmail.com We are here to help!